Thursday 21 May 2020
Thank you again for all of your messages of support, we really do appreciate your kind words and patience at this difficult time.
Our ‘office’ team is now down to 3 and are all working from home continuing to answer your queries as quickly as possible, we just ask that you bear with us throughout these unprecedented times.
After the recent government announcement, we have made the decision to close our Solid Luxury sites until 18th June and we will continue to follow government advice and keep guests advised of any changes. You do not need to contact us, our team will contact you if you have a booking with us in arrival date order.
During this time, we have also relaxed our payment terms to 2 weeks prior to arrival so please note that you do not have to pay your balance until we send you a balance reminder email.
Bookings from 19th June: If you need to change the travel date on your booking, we are waiving all administration fees and will allow bookings to be moved to a later date (although please note that a price difference may apply).
This has been a sad time for guests and staff alike and we look forward to welcoming our guests back in happier times, meanwhile keep safe.BACK TO NEWS